Wordpress 2.6 recently came out and I decided to install it last night using simple scripts. For some reason there was an error and I was unable to install. I tried several times, and eventually realized it wasn’t gonna work. Luckily, Bluehost has great chat support and they were able to fix the problem for me. Not only did they do the installation and fix the problem (which included deleting about 10 large backup files over 7gb each), but also apologized for the length of time it was taking and kept me informed of the progress the whole time. Great service usually doesn’t come with a cheap price so i am quite impressed. At this point hopefully there are no more problems.

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